Analytical Field Service Engineer

Analytical Field Service Engineer

Evolution Scientific is a rapidly growing service organization looking to continue growth through the addition of an additional field service engineer.

ESi is seeking a highly skilled, motivated and customer focused professional to join our Field Services Organization in the Mid Atlantic area.

Responsibilities

  • Install, maintain, troubleshoot and support LC, LC/MS, HPLC, GC, GC/MS 
  • Establish and maintain collaborative relationships with external and internal customers ensuring their success
  • Manage customer expectations, by communicating work performed and providing follow up plan asif needed
  • Ensure customer compliance regulations are followed
  • Issue field service reports on a daily basis to document work performed
  • Maintain sound knowledge regarding the technology and customers' application demands
  • Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales
  • Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Qualifications

  • BS/BA in Chemistry or Biology, engineering or other science related field
  • 2 years’ experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for LC, LC/MS, HPLC, GC, GCMS
  • Valid Driver's License in good standing is mandatory
  • Overnight travel as required including international travel for training

Competencies

  • Must possess a strong customer focus and Personal sense of integrity and trust
  • Interpersonally savvy, ability to communicate with different expertise levels appropriately and change your approach to meet customers’ needs
  • Effective time management skills
  • Analytical mindset with a strong drive to resolve open issues
  • Excellent verbal and written communication skills

 

Please forward resume and salary requirements to: recruiter@evolutionscientific.com